SMS Terms

1. Program Description

This messaging program is operated by Local Leads (“we,” “us,” or “our”) through localleadss.com on behalf of local service businesses. We send appointment confirmations, reminders, scheduling updates, follow-up messages about inquiries, and customer support messages to people who have contacted a business through its website or forms and have explicitly opted in to receive SMS notifications.

Opt-in is collected through web forms with a dedicated SMS consent checkbox. Messages are sent only in accordance with the consent provided by the recipient.

2. How You Opt In

You opt in by submitting a form that includes an unchecked SMS consent checkbox and checking that box to indicate your agreement. Consent is not a condition of purchase. You may opt out at any time as described below.

3. Message Types

Message types include appointment confirmations, scheduling reminders, follow-up about an inquiry or request, and customer support replies. Marketing messages are sent only where separate marketing consent has been obtained.

4. Message Frequency

Message frequency varies based on your interactions with the business, your appointment schedule, and your communications preferences. We do not send a fixed number of messages.

5. Message and Data Rates

Standard message and data rates may apply to messages sent to you and from you. Contact your wireless provider with questions about your plan.

6. Opt Out (STOP) and Help (HELP)

To stop receiving messages, reply STOP to the number that sent you the message. You will receive a confirmation, and no further messages will be sent unless you opt in again, except as permitted by law.

For assistance, reply HELP at any time, email trace@localleadss.com, or call (800) 650-8919 during business hours.

7. Quiet Hours

Our messaging setup is designed to support quiet-hours requirements for send times. Clients are responsible for their own compliance with applicable messaging rules.

8. Carrier Liability

Carriers are not liable for delayed or undelivered messages. The program may work with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and participating regional carriers. Availability may vary by carrier.

9. Sharing of Mobile Numbers

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and text messaging opt-in data and consent are not shared, sold, or rented to third parties for marketing or unrelated purposes. Information may be shared with service providers, such as SMS aggregators and message delivery providers, solely as necessary to deliver the messages you consented to receive, subject to appropriate confidentiality and security obligations.

10. Age Restriction

You must be at least 18 years old to participate in this SMS program.

11. Privacy Policy

For details on how we collect, use, and protect your information, review our Privacy Policy. See also our Terms of Service.

12. Changes

We may update these SMS Terms periodically. The latest version and effective date will be available on our website.